Services

What We Help You With

We offer comprehensive support throughout the entire post-accident process to make your recovery smooth and stress-free.

Our End-to-End Services

Autore is Malaysia’s trusted insurance claims specialist. Whether you are at fault or not, we guide you toward the insurance claims that best suit your situation. We provide full support from start to finish.

Post-Accident Guidance

We provide immediate, easy-to-understand support to guide you through the crucial first steps. From taking photos at the scene and filing a police report to managing your vehicle at the workshop and collecting it, our clear instructions help you stay calm and handle everything efficiently. Your personal claims buddy.

Claim Filing & Documentation

The documents required for an insurance claim involve paperwork and procedures that many drivers find overwhelming. We assist you in gathering the correct documents, completing forms accurately on your behalf, and submitting them promptly to avoid claim delays.

Workshop Repair Coordination

Autore coordinates with the workshop while you report to the police. We assign your vehicle to a panel or trusted partner workshop based on claim type and availability. These workshops meet our strict quality and efficiency standards, ensuring your car is restored to roadworthy condition without delays or hidden costs.

Real-Time Repair Monitoring

We understand how important your vehicle is to your daily routine. That’s why we provide live updates throughout the repair journey. Whether it’s waiting for spare parts or finishing touches, you’ll always know the current repair status of your vehicle via WhatsApp or preferred messaging channel.

Legal & Insurance Liaison

Only applicable to Third-Party Claim cases. If there are issues with the at-fault party (e.g., insurance lapsed or no valid license), our expert lawyers provide guidance on the next steps. We partner with lawyers specializing in claims to help minimize your loss. Lawyers act as the main liaison between you, us, and the insurance company. OD & OD KFK cases do not require lawyers.

Claim Consultation & Education

Not sure what you're entitled to? Want to understand the difference between third-party, OD, and OD-KFK claims? We provide personalized consultation sessions to educate you on your rights and entitlements — empowering you to make informed decisions after an accident.

Without expert help, you might face:

Autore helps you avoid costly mistakes and ensures your case is handled fairly, transparently, and efficiently.